Customer Feedback - Make a Comment, Compliment or Suggestion
There are a number of ways in which you can make a comment, compliment or suggestion.
You can choose the most convenient way for you from the options listed below:
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by telephone - call 0844 561 3000 from a landline or 01389 739 557 from a mobile telephone. For Crown Office call 0131 226 2626. Our office hours are 0845-1715 Monday-Thursday, and 0845-1645 on Friday. We also welcome calls through RNID Typetalk. Please prefix our telephone number with 18001.
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COPFS website using our online form ;
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in writing using our "Have Your Say" feedback and complaints form or by letter;
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in person at your local Procurator Fiscal's Office.
Our aim is for every customer to find it simple and easy to provide feedback to COPFS. Please let us know i f, for any reason, you are unable to use any of the options listed above and would like to provide feedback in a different way.
Find out more in our Customer Feedback Policy