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Career Information

Please see below for current vacancies  - If you would like to be advised of any future vacancies, please email our Recruitment team (This email address is being protected from spambots. You need JavaScript enabled to view it.) detailing your name, contact details, location and type of role you are wishing to be advised of. 

Crown Office and Procurator Fiscal Service (COPFS) is the public authority in Scotland responsible for deciding whether to prosecute people who have committed a criminal offence, and for conducting criminal prosecutions. It also has the responsibility for the investigation of all sudden, suspicious and unexplained deaths.

COPFS employs around 1650 staff. About 400 of these staff are lawyers, but in support of the process of bringing cases to court, we employ people in a wide range of other posts. Every year we deal with more than 290,000 reports on offences committed, supplied by the police and many other reporting agencies.

Our policy is to provide equality of opportunity in relation to employment, career development and promotion to all, where eligible, on the basis of ability, qualifications and suitability for the work.

Recruitment Policy Statement

The Crown Office and Procurator Fiscal Service is an equal opportunity employer and welcomes applications from all sectors of the community, particularly from people from ethnic minority communities, women and people with disabilities.

Our policy is to provide equality of opportunity in relation to employment, career development and promotion to all, where eligible, on the basis of ability, qualifications and suitability for the work.

Being part of the Civil Service selection is on the grounds of fair and open competition and irrespective of applicants' sex (including those intending to undergo, are undergoing, or have undergone gender reassignment treatment), marital status, age, race, ethnic origin, sexual orientation, disability or religion/belief.

The Crown Office and Procurator Fiscal Service was awarded the " Two Ticks" Disability Symbol on 18 July 2008. The symbol is given by Jobcentre Plus to employers who are committed to the fair employment, retention, training and career development of disabled people. It shows disabled applicants that we welcome their application and will assess them on their abilities.

Investors in People ensures that the Crown Office and Procurator Fiscal Service is committed to developing staff and providing access to a range of learning opportunities.

Civil Service Recruitment Principles ensures that the recruitment process of the Crown Office and Procurator Fiscal Service meets their requirements.

Benefits of working at COPFS

There is a range of benefits available to staff, including: 

  • Performance related pay
  • Strong development and training policies - we are an Investor in People
  • Interest free travel season ticket loans
  • Active equal opportunities policy
  • Opportunity to join the Staff Disability Advisory Group
  • Opportunity to join Proud in COPFS - our LGBT staff network group
  • Generous annual leave and public and privilege holiday package
  • Flexible working hours scheme
  • Childcare Voucher Scheme
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Staff Welfare
  • Generous Pension Package - You will have the option to choose between:

Alpha - an occupational defined benefit pension scheme

Partnership pension account - a personal pension, on the Stakeholder pension model, with an employer contribution based on member age. On top of this the employer will match member contributions £ for £ up to 3% of pay.


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Current Vacancies



Contract terms: Full Time/Part Time
Fixed Term (1 year)
Salary:   £18,113 - £19,567 per annum, pro rata
Location: Dumbarton
25 days paid holiday + public and privilege holidays
Flexible Working Hours 


The Crown Office and Procurator Fiscal Service is responsible for the investigation and prosecution of all crime in Scotland; the investigation of deaths which require further explanation; and the investigation of complaints against the police.

The Enquiry Point is based within the Dumbarton PFO and is responsible for answering all incoming calls to main Procurator Fiscal office numbers. COPFS Enquiry Point is the first point of contact for customer’s calls. It is based in the Procurator Fiscal’s Office, St Mary’s Way, Dumbarton. The Enquiry Point is open Mon to Thurs 8:30am – 6 pm and Fri 8:30am – 5 pm.

The post holder will be the first point of contact for COPFS and will answer telephone requests and email requests for information from members of the public, police and solicitors. The post holder will use COPFS IT systems to extract and log information to deal with these requests and when required pass the details to the appropriate office.

Our administrative teams provide the vital operational support that keeps our offices running smoothly.  Fiscal Officers have contact with a wide range of people.  It is important and often challenging work that can have a real impact on people’s lives.  You will be a good team player and have the ability to remain calm and effective under pressure.

Please note that COPFS is exempt from the Rehabilitation of Offenders Act (1974).  All convictions whether they are spent or not, will be considered.

COPFS must also adhere to strict Civil Service and Cabinet Office Baseline Personnel Security Standards regarding nationality, identity and history verification rules.

Application packs are available to download below.

Please note that we do not accept CVs. 

Selection will be competency based. 

Closing date for this vacancy is: 5pm, Friday, 3rd February 2017

We are an Equal Opportunities Employer.


1. Enquiry Point Operator Full Advert.pdf

2. Enquiry Point Operator Note for Applicants.pdf

3. Enquiry Point Operator External Application Form Guidance.pdf

4. Completing your Application Form and Attending Interview.pdf

5. Enquiry Point Operator Application Form.docx