Accessibility |

COPFS

Glasgow

Office Glasgow
Federation West
Procurator Fiscal Mr David Harvie
Address Procurator Fiscal's Office
10 Ballater Street
Glasgow
G5 9PS
Email Address PFGlasgow@copfs.gsi.gov.uk
Opening Times Mon – Thurs 8:30am – 5pm Fri 9am 4.30pm
Additional Information

For more information or to request additional arrangements to suit your needs, please contact our reception or Office Manager:

Tel: 0844 561 2220
Textphone Prefix: 18001

If you are a wheelchair user or have restricted mobility

Parking facilities: There are private parking facilities at this office. Road-side parking is subject to availability and local restrictions. The nearest drop kerb is approximately 50 metres from the office front entrance.

To request advice about parking for disabled drivers please contact the Accommodation Officer on the number above.

Approach to Main Entrance: From the public footpath, there are ramps with handrails on both sides at the main entrance. There is a wheelchair accessible push pad door to the right of the main entrance. Door Width: Main entrance push pad door - width 1 metre

Push-pad or Automatic doors

Approach to Reception Area: There is a clear passage to the Main Reception Desk.

Low level counter

There is seating available in each reception area. Please ask if you need extra assistance.

Approach to Interview / Conference Rooms: Interview Rooms are located on all floors. The Conference Rooms are located on the 3rd floor. All of these can be accessed via lifts to each floor. Door Width: 75cm

Assistance may be required to manage the double doors through to our Conference Rooms.

Audible emergency alarms: Continuous bell
Our staff have a responsibility to ensure that they accompany any visitors during an emergency evacuation to the muster point designated in local Fire Evacuation Plans. Visitors must not be left unattended and should be accompanied at all times during an emergency evacuation until the all clear is given for re-entry to the building. Where appropriate a suitable emergency evacuation plan will be in place to ensure safe evacuation of disabled persons during an emergency situation.

Please advise the local Accommodation Officer if you have any special requirements.

If you have a visual impairment

Colour definition: Where possible, our office uses colour definition to indicate changes in floor levels, doors, steps/stairs and emergency signs.

Written documents: We will try to make information available in a suitable format to meet your particular needs. To request correspondence and/or documents in your preferred accessible format, please contact us.

Our office welcomes guide dogs: The dog's comfort is your responsibility but we will provide a bowl of water on request.

Accessible lift system: The lift has raised floor indicator buttons; ''voice-over' floor and door alerts

If you have a hearing impairment

Hearing Aid Users: We have a Hearing Induction Loop System in our reception areas. We also have a mobile Hearing Induction Loop that can be used in our interview rooms or conference room.

Lip Readers: Our staff are issued with good-practice guidance and we will make efforts to provide adequate lighting in any interview space to suit your needs.

Access to Sign Language interpreter: If you need us to have an interpreter available, you must let us know as soon as possible, so that we have enough time to arrange this. Please contact the person who has requested your attendance at the office or our Cashier's Department:

Tel: 0141 418 5891 (Cashier's Dept) or 0844 561 2220 (Ballater Street main office)
Textphone Prefix: 18001

Textphone users: You can access our services by calling through the RNID Typetalk service using the prefix 18001. There are no public textphones in this office.

Accessible lift system: The lift has illuminated floor level indicators.

Emergency alarms: There are currently no visual or personal alarm systems in this office. Please advise our staff of your needs.

Accessible toilet and comfort facilities

Public Toilets: Men and Women's accessible toilets are available on the ground floor. A pull-cord is located in the disabled toilets. Door Width: 80cm

Access to refreshments: There are no public canteen or vending machine facilities in the building.

Location Map