Accessibility |

COPFS

Dundee

Office Dundee
Procurator Fiscal Ms Jennifer Harrower
Address Procurator Fiscal's Office
Caledonian House
Greenmarket
Dundee
DD1 4QX
Email Address pfodundee@copfs.gsi.gov.uk
Opening Times Mon-Thurs 8.45am-5pm, Fri 9am-4.45pm Lunch 1pm-2pm
Additional Information

Postal Address: Procurator Fiscal's Office, PO Box 39, Caledonian House, Greenmarket, Dundee, DD1 4QA

For more information or to request additional arrangements to suit your needs, please contact our reception or Office Manager:

Tel: 01382 342559
No Fax available
Textphone Prefix: 18001

If you are a wheelchair user or have restricted mobility

Parking facilities: There are no private parking facilities at this office. There is a multi-storey public car park next to this office with disabled parking spaces. The nearest drop kerb is approximately 50 metres from the office entrance. To request advice about parking for disabled drivers please contact our reception.

Approach to Main Entrance: Assistance may be required. There is a barrier at the main entrance of this building which allows access to the car park with a service button which visitors can press to have the barrier lifted. The car park has 2 disabled visitor spaces which can be used to allow disabled access to the building. There is a pavement at either side of the barrier for visitors on foot. The barrier automatically opens on exit for wheelchairs.

Automatic external doors to main building: Door Width: External and internal front doors are approximately 1.4 metre wide.

Approach to Reception Area: Our main reception area has a double door, one side of which is locked but can be opened if required. Door Width: approximately 80cm but can be opened to approximately 1.4 metres Low level counter: Yes     There is seating available in our reception area. Please ask if you need extra assistance.

Approach to Interview / Conference Rooms: It is recognised that a wheelchair user may have difficulty in accessing interview/conference rooms and as a result , this office has arrangements in place with the police and HM Customs and Revenue to use their facilities located on the ground floor of the building to interview any disabled witnesses 

Audible emergency alarms: one continuous loud ring

Our staff have a responsibility to ensure that they accompany any visitors during an emergency evacuation to the muster point designated in local Fire Evacuation Plans. Visitors must not be left unattended and should be accompanied at all times during an emergency evacuation until the all clear is given for re-entry to the building. Where appropriate a suitable emergency evacuation plan will be in place to ensure safe evacuation of disabled persons during an emergency situation.

If you have a visual impairment

Colour definition: Where possible, our office uses colour definition to indicate changes in floor levels, doors, steps/stairs and emergency signs.

Written documents: We will try to make information available in a suitable format to meet your particular needs. To request correspondence and/or documents in your preferred accessible format, please contact us.

Our office welcomes guide dogs: The dog's comfort is your responsibility but we will provide a bowl of water on request.

Accessible lift system: The lift has ''voice-over' floor and door alerts

If you have a hearing impairment

Hearing Aid Users: We have a Hearing Induction Loop System in our reception area.

Lip Readers: Our staff are issued with good-practice guidance and we will make efforts to provide adequate lighting in any interview space to suit your needs.

Access to Sign Language interpreter: If you need us to have an interpreter available, you must let us know as soon as possible, so that we have enough time to arrange this. Please contact our Office Manager.

Textphone users : You can access our services by calling through the RNID Typetalk service using the prefix 18001. There are no public textphones in this office.

Accessible lift system: The lift has illuminated floor level indicators.

Emergency alarms: There are currently no visual or personal alarm systems in this office. Please advise our staff of your needs.

Accessible toilet and comfort facilities

Public Toilets: There are no public toilet facilities in this office. The nearest public toilets are at the Overgate Shopping Centre which is approximately 400 metres from this office. Wheelchair-accessible toilets are available with prior agreement with HM Customs and Excise.

Location Map