For more information or to request additional arrangements to suit your needs, please contact our reception or Office Manager:
Tel: 01463 258 230
No Fax available
Textphone Prefix: 18001
If you are a wheelchair user or have restricted mobility
Parking facilities: There are disabled parking facilities immediately outside the office.
To request advice about parking for disabled drivers please contact us.
Approach to Main Entrance: There is clear and level access to the Procurator Fiscal's Office which is situated on the ground floor at Great Glen House. Door Width: approximately 2 metres and immediately to the left of the main entrance door
Push-pad or Automatic doors: Push Pad
Approach to Reception Area: The Reception Area is on the Ground Floor to the left of the main reception area to the premises. Door Width: approximately 1 metre
There is seating available in our reception area. Please ask if you need extra assistance.
Approach to Interview / Conference Rooms: There is clear and level access to our interview room via a door leading from the reception area. Assistance may be required to manage the door. Door Width: approximately 1 metre
Audible emergency alarms: Siren
Our staff have a responsibility to ensure that they accompany any visitors during an emergency evacuation to the muster point designated in local Fire Evacuation Plans. Visitors must not be left unattended and should be accompanied at all times during an emergency evacuation until the all clear is given for re-entry to the building. Where appropriate a suitable emergency evacuation plan will be in place to ensure safe evacuation of disabled persons during an emergency situation.
Please advise the local Office Manager if you have any special requirements.
If you have a visual impairment
Colour definition: Where possible, our office uses colour definition to indicate changes in floor levels, doors, steps/stairs and emergency signs.
Written documents: We will try to make information available in a suitable format to meet your particular needs. To request correspondence and/or documents in your preferred accessible format, please contact us.
Our office welcomes guide dogs: The dog's comfort is your responsibility but we will provide a bowl of water on request.
If you have a hearing impairment
Hearing Aid Users: We have a Hearing Induction Loop System in our reception area. We also have a mobile Hearing Induction Loop that can be used in our interview rooms or conference room.
Lip Readers: Our staff are issued with good-practice guidance and we will make efforts to provide adequate lighting in any interview space to suit your needs.
Access to Sign Language interpreter: If you need us to have an interpreter available, you must let us know as soon as possible, so that we have enough time to arrange this. Please contact our Office Manager.
Textphone users: You can access our services by calling through the RNID Typetalk service using the prefix 18001. There is no public textphone in this office.
Accessible lift system: The lift has illuminated floor level indicators.
Emergency alarms: There are currently no visual or personal alarm systems in this office. Please advise our staff of your needs.
Accessible toilet and comfort facilities
Public Toilets: Men and Women's toilets are available
Wheelchair-accessible toilets: A Disabled access toilet is available on the ground floor. A pull-cord is located in all disabled toilets. Door Width: approximately 1 metre
Access to refreshments: There are no public canteen or vending machine facilities in the building.